FAQs

FAQs - Frequently Asked Questions

    Posting ads on Old is Gold is easy and fast, just take the following steps to proceed: 1. Click on SELL on Old is Gold (Register first to enable you to post) 2. Complete all the information about your item such as title, category, region, description, price and add photos (at least three photos needed for Furniture, toys and Laptops). 3. After filling out the required fields, click on “Submit” button. 5. Your advert will be published Immediately. 6. Once your advert is live, you will receive a notification email. 7. Be ready to receive numerous incoming calls from your potential buyers. Good luck with your sales!
    1. You can find your advert on our website. 3. You will get a notification email when your advert is active. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly. 4. After publishing your advert, you can edit it again if needed and repost. 5. You can delete or close your advert any time you want. You just have to click on Close button placed under the ad or click on the cross placed on the top right corner of the ad. 6. You shouldn’t publish adverts of the same content. They will be considered duplicates and won’t go active on the website. 7. You can always manage your ads by logging in to your Jiji account and clicking on My Adverts.
    Users shall comply with all applicable laws, the Terms of Use, and all posted Platform rules and policies. Here is a non-exhaustive list of goods and services promotion of which is prohibited on Old is Gold in Kenya: 1. Narcotics, steroids, and any drugs or medications that require a prescription from a licensed medical specialist 2. Weapons 3. Restricted military/police items 4. Human organs 5. Illegal/pirated copies 6. Stolen property 7. Code grabbing and lock picking devices 8. Electronic equipment prohibited by the law 9. Sexually-oriented services 10. Loans, money transactions, Bitcoin 11. Multi-level marketing, pyramid, and matrix programs 12. Network marketing and “Home Base Business” jobs 13. Products (goods or services) prohibited to sell by the law, in particular: o Food, processed food, water, soft drinks, spirit drinks, medical devices, drugs, drug products, cosmetics, chemicals, agrochemicals, pesticides, veterinary drugs or other goods if they have not been registered with the relevant authority of the Republic of Kenya; o Any goods, sale, distribution or advertising of which is banned or restricted by the relevant authority of the Republic of Kenya; o Any goods, sale, distribution or advertising of which is prohibited by applicable legislation of the Republic of Kenya; o Any goods that do not comply with standards and quality requirements imposed on such goods by applicable legislation of the Republic of Kenya; or o Any goods that are represented on the label or described as a treatment, preventative or cure for diseases, disorders or abnormal physical states specified by applicable legislation of the Republic of Kenya. If you have noticed any announcements promoting Prohibited Items on Jiji, please report them via the “Report Abuse” link available in each posting.
    Unlock the value of items that are in usable condition that you bearly use. Old is Gold is where buyers and sellers meet to unlock that value. Below are some main benefits of posting your ads on Old is Gold 1. Old is Gold Is a free platform to post unlimited adverts for your items 2. We are visible nationally as a platform 3. We strive to ensure our users ads are visible to as many users as possible We promote your ads only to those users who could be interested in your products. That gives you the biggest number of real clients. 4. Personal Support We have a dedicated support team who understands your needs very well and ensures customer satisfaction. support@oldisgold.co.ke
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